Orders may be placed directly by:

  • Calling, toll-free, 1-800-445-3688
  • Faxing to 1-208-772-3384
  • Mail to McAllister Technical Services, West 280 Prairie Avenue, Coeur d’Alene, ID, 83815

Minimum Order:

  • The minimum order that will be processed is one hundred and fifty dollars ($150US).

Payment terms:

  • Upon approval of credit, terms are Net-30 days from date of invoice or goods, whichever is earlier. In the absence of credit approval, we accept Visa and Mastercard. Otherwise, terms are COD.

First Time Orders:

Please provide us with the following information:

  • Three credit trade references
  • Your bank reference
  • Dunn & Bradstreet Number, if applicable.


  • All shipments are EXW Factory, Coeur d’Alene, Idaho, unless quoted otherwise.


  • Returns-for-credit will not be accepted more than 60 days after shipment.
  • An RMA number must be obtained from McAllister Technical Services before returning any merchandise.
  • Downloadable RMA Request forms.
  • For more details, see our complete Product Warranty